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Powerful, flexible, cost-effective, and cloud-ready VoIP PBX

BusinessTEL is a comprehensive communication solution for businesses to stay competitive in today’s digital marketplace.

Extensive features

Streamline communication processes, improve productivity, and enhance customer satisfaction.

Easy deployment

Virtual machine, cloud, or hybrid — it’s your choice. Scale up anytime as your business grow.

Flexible integrations

Works with your existing CRM, email, webhooks, identity management, and call center platforms.

Work anywhere

Our included softphone enables users to stay connected wherever they are. Supports iOS, Android, Windows, and macOS.

The preferred VoIP PBX in multiple industries

BusinessTEL 2.0 is currently used by businesses of all sizes and types. Our clients have successfully implemented BusinessTEL to improve their communication processes.

Financial Services







Food & Beverages


Enable seamless communication across various channels

Communication has become an integral part of the modern workplace, and organizations need to have a reliable and efficient communication system in place to stay competitive.

BusinessTEL 2.0 is designed to provide businesses with a comprehensive set of features and functionalities.

BusinessTEL allows you to record calls for quality assurance or training purposes.

With BusinessTEL, you can create customizable IVR menus to route calls to the appropriate department or extension.

You can forward calls to any number, including mobile phones, with BusinessTEL.

BusinessTEL comes with a built-in voicemail system that allows callers to leave messages when you’re unavailable.

You can host conference calls with multiple participants using BusinessTEL.

BusinessTEL allows you to create call queues to manage incoming calls more efficiently.

You can create customized call routing rules based on caller ID, time of day, or other criteria.

BusinessTEL supports SIP trunking  from leading providers like TM, TIME and Maxis.

BusinessTEL allows you to manage multiple tenants (customers) from a single instance of the software.

BusinessTEL can be integrated with other systems, such as CRM (Customer Relationship Management) software, to provide a more comprehensive solution.

Manage it all in an intuitive web interface

BusinessTEL’s web interface is a key component of its user-friendly design. It is accessible via a standard web browser, making it easy for users to access the system from anywhere with an internet connection.

You can manage your BusinessTEL system through a web-based administration console, which makes it easy to configure and customize your settings. It provides users with access to various system settings, including call routing, user management, and system configuration. These settings are organized in a logical and user-friendly manner, making it easy for users to find and configure the specific settings they need.

The dashboard provides detailed reports and analytics on call volumes, call durations, and other metrics, which can help you optimize your call center operations.

Our team provides training for your staff to fully utilise the powerful features of BusinessTEL. We also offer immediate local support when you need it.

Take an in-depth look

Learn more about the features, architecture, deployment, security, usage visibility, and specifications for BusinessTEL 2.0.

Flexibility and compatibility with existing infrastructures

BusinessTEL‘s architecture is highly flexible and scalable, providing businesses with the ability to choose the PBX engine, database, and web frontend that best meets their needs. Its modular design and scalability make it an ideal choice for businesses of all sizes and types, providing a reliable and efficient communication solution that can grow and adapt as the business evolves.

BusinessTEL can integrate with popular CRM systems such as Salesforce, enabling users to access customer information and call records directly from the CRM.

BusinessTEL can integrate with email systems such as Microsoft Exchange, enabling users to receive voicemail messages directly in their email inbox.

BusinessTEL provides several APIs that allow users to customize and automate their communication operations. Some of the key APIs provided by BusinessTEL include REST, AMI, ARI, and WebSocket.

BusinessTEL provides support for webhooks, enabling users to integrate the system with other web-based services and applications.

BusinessTEL can integrate with LDAP and Active Directory, enabling users to manage user accounts and access controls from a central location.

BusinessTEL can integrate with popular call center software such as Asternic, FOP2, QMetrics and many others, providing advanced call routing and management capabilities.

Deploy on

Virtual machines





The BusinessTEL Advantage


Comprehensive licensing with all-inclusive features: unlock up to 80% savings compared to alternative solutions.

Reduce cost leakage by allocating air time usage for predictable OPEX and budgeting.

No requirement for expensive hardware, maintenance, and upgrades.

Happy users

Unrestricted mobility, empower your workforce to utilize preferred devices and platforms from anywhere.

Based on reliable, proven technology to maximise productivity.

Responsive local support at your fingertips, access an experienced team ready to assist instantly

Future proof

Extend product lifecycle and obsolesce policy. Supports all major IP phone brands.

Enhance business continuity and minimize service downtime with seamless updates and easy patching.

Seamless migration to cloud or on-premise or retain a hybrid environment.